Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible, your item must be in the same condition you received it, unused, with any tags, and in its original packaging. You will also need your order number or proof of purchase.

How to start a return

Email us at jeastland2326@outlook.com with your order number. We will reply with a return authorization and the correct return address. Items sent back without first requesting a return cannot be accepted.

Discounted items

Discounted items remain eligible for return unless they are clearly marked Final Sale.

Damages and issues

Please inspect your order when it arrives and contact us straight away if the item is defective, damaged, or if you received the wrong item, so we can put it right.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the replacement.

Refunds

We will let you know once we have received and inspected your return, and whether the refund was approved. If approved, you will be refunded to your original payment method within 10 business days. Please allow additional time for your bank or card issuer to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, contact us at jeastland2326@outlook.com.